How to Turn Customer Reviews Into Social Media Content

Jun 22
1 min read

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How to Turn Customer Reviews Into Social Media Content aka Social Media Gold

Your happiest customers are your best marketers. We like to call them "angel investors". We highly suggest use what they say and listen to what they want.

Reviews and testimonials are free content with people who love you.

1. Screenshot and share

A Google review, a glowing DM, a five-star Yelp comment is showing off your credibility. Now, imagine if you design it beautifully (to your brand) = Social Media Gold.

2. Turn quotes into graphics

No one wants to read everything but they do want to "pause and scroll". Pull a key line from a testimonial and make it the centerpiece of a graphic.

3. Ask for video testimonials

A 15 to 30-second video from a happy client is worth a thousand words. Plus, we all love video content.

4. Build a client love highlight

Create an Instagram highlight dedicated entirely to client feedback. It is one of the first things a potential client will check. Think of Instagram Highlights like portfolio work.

5. Respond publicly and warmly

When you respond to reviews on Google or Yelp, people see it. If It's negative or positive, a potential client or customer sees how you handle it.

Leave us a review on Google or Yelp.